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Account details lost
Situation 1You've forgotten your trader password.Solution: contact our support team for assistance via any means of communication, specifying your account number and code word. In addition, specify the new trader password you would like to...
Account history displaying
To view your trading history, right-click on the “Account History” tab and select “All history” in the drop down menu.
Minimal deposit for MT5 accounts
The minimum deposit is $1. ...
Bonus for registering with MT5
Can I receive a bonus on an MT5 account? Yes, the bonus program is available for MT5 accounts as well.
Leverage for MT5 accounts
You can choose leverage from 1:1 to 1:1000 for MT5 accounts.
Client Area for MT5 accounts
The client cabinet for MT5 accounts is available. You can use all the features of the client cabinet.
Transferring funds between MT4 and MT5 accounts
The transfer between accounts for MT5 accounts is available on the Money withdrawal section of the main website via "Transfer between accounts" method....
Eurica accounts for MT5
No, Eurica account type is not available at the moment. This type of an account will be offered to MT5 account holders in the near future.
How to change account type?
You can change the account type in the Client Area in the Account Settings> Personal Information section.
How to change the leverage?
You can change the leverage in the Client Area in the Account Settings > Personal Information section.
How to change trader password?
You can change the trader password in the Client Area in the Account Settings > Personal Information section.
How to change investor password?
You can change the password in the Client Area in the Account Settings > Personal Information section.
How to reset a PIN number?
To recover your PIN, you need to go to Account Settings > Personal Information.To recover your PIN, you should:- upload a scan/photo of your identity document;- indicate the code word;- determine the most convenient time for you to talk.* O...
How to recover the code word?
To recover the code word, you need to send a request to the customer support department at support@mail.instaforex.com. Your email should contain: - account number;- new code word;- attached scan/photo of your identity document;- the most c...
How to reset a password?
To recover the trader password, you need to send a request to the customer support department at support@mail.instaforex.com. Your email should contain:- account number;- new code word;- attached scan/photo of your identity document;-the mo...
How to activate SwapFree?
You can activate the SwapFree service in the Client Area under Account Settings > Personal Information.Please note that the trades must be closed to activate the SwapFree service....
How to link account to another one?
You can link an account to an existing account in the Client Area under the Attached Accounts section.Please note that all personal account data (except for the email address and a phone number) must fully match in all the accounts. This in...
How to open a demo account?
In order to open a demo account, you should:- follow the "For beginners" - Open Demo account section;- fill the form at the page by entering:* account owner's full name;* e-mail;* phone number;* country;* account currency;* amount of the ac...
How to open a live account?
In order to open MT4 trading account, you should:- follow the "For traders" - Account opening section;- read the Public offer agreement and accept it by clicking on the "Accept terms of agreement and confirm that I an 18" button;- fill...
The main trading conditions of the Real Scalping contest
1. A participant receives a competitive DEMO account after registration in the contest.2. The minimum deposit is 20,000.00 USD for all participants and cannot be changed.3. Leverage is 1:500.4. All orders open at non-market prices are subje...
Special trading conditions for the Great Race contest
Trading conditions applied to accounts participating in Great Race 2020 are the following:1. A participant receives a DEMO account after registration in the contest.2. The minimum deposit is 100,000 USD for all participants and cannot be ch...
Special trading conditions of the Lucky Trader contest
1. A contestant receives a DEMO account after registration in the contest.2. The minimum deposit is 30,000.00 USD or all participants and cannot be changed.3. Leverage is 1:500.4. All orders opened at non-market prices are subject to cancel...
Requirements for the FX-1 Rally contestants
1. Owners of InstaForex trading accounts can take part in the weekly contest.2. Clients over 18 years old have a right to participate in the contest3. Each contestant should be registered on the InstaForex website.4. The contestant opens a...
Special trading conditions of the FX-1 Rally contest
1. A contestant receives a DEMO account after registration in the contest.2. The minimum deposit is 40,000 USD or all participants and cannot be changed.3. Leverage is 1:500.4. All orders opened at non-market prices are subject to cancellat...
Rebate Service
The InstaForex Rebate Service is a unique program that refunds a portion of the spread* for every transaction made, regardless of its outcome. With this service, you can receive 1.5 points from each transaction, trading in your usual mode....
The main trading conditions of the InstaForex Sniper contest
1. A participant receives a DEMO account after registration in the contest.2. The minimum deposit is 10,000 USD for all participants and cannot be changed.3. Leverage is 1:500.4. Orders opened at non-market prices are subject to cancellatio...
Special trading conditions of the InstaForex Sniper contest
1. A participant receives a DEMO account after registration in the contest.2. The minimum deposit is 10,000 USD for all participants and cannot be changed.3. Leverage is 1:500.4. Orders opened at non-market prices are subject to cancellatio...
