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Company's license
InstaForex is a group of companies that are registered in different countries and operate under the InstaForex brand. The group includes various legal entities and authorized agents that provide services to clients in accordance with the lo...
Agreement with the company
How can I conclude a business contract with InstaForex?In accordance with the legislation of many countries, the conclusion of a contract in writing is not mandatory. Registering a trading account, you accept the Public Offer Agreement whic...
InstaForex ECN trading
InstaForex is an ECN broker providing qualitative trading services on the Forex market. Cooperation with major market makers and brokers complete with large customer base provide InstaForex with high liquidity and opportunity to make fast o...
Spread size
InstaForex uses fixed spreads on all trading instruments except of Major currency pairs, during the period of low liquidity (from 23:30 to 03:00 terminal time), the spread on some Forex Majors can be increased up to 10 pips;EUR/CZK, and EUR...
Complaints about trading platform
In accordance with paragraph 5 of the InstaForex Companies Group public offer agreement, when contentious cases occur, the Client is entitled to file a claim with the Company. Claims are accepted within two working days from the date the pr...
Trading server system
At present InstaForex is one of the leading brokers in the Forex market. The number of the Company’s clients exceeds 2,000,000 people around the world and the trading operations’ volume of InstaForex is enhancing every day. In this regard,...
List of technical errors when working with platform
While working with the trading platform traders may face some technical errors (messages). They could appear at the moment of information exchange between the platform and the server. Below, there is a list of the most common errors.1. ...
Basic questions about trading conditions
Can I trade CFDs on American shares in a demo account? A demo account does not provide CFDs trading. In order to trade CFDs, you should open a live account According to the website, a 6% annual interest rate is accrued on th...
